Shipping & Delivery

Please know that shipping is busier than usual this year. This is causing a worldwide slowdown in deliveries. Unfortunately, these delays are out of our control.

Frequently Asked Questions

Why do we not ship to a P.O. Box or pick-up point?

Our shipping companies need a physical address to deliver to. They prefer to deliver to your residential address or if possible, you can have it delivered to your place of business.

When can I expect my order?

USA shipping address:
Flat Rate 5 – 10 days. Residential Ground: delivery to most commercial addresses in the 48 contiguous states in the U.S. within 1 to 6 business days of shipment date, based on the location of the Ship To address.

CANADA shipping address:
4 – 10 days.

UK shipping address:
4 – 5 days. Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands.

EU shipping address:
Netherlands: 5 – 7 days.
Belgium and Germany 16 – 20 days. France 10 – 15 days

These are shipping guidelines based on current information, which may change as the season moves forward.

Can I track shipping on my order?

USA shipping address:
No, if you choose Flat Rate shipping. Yes, if you choose Residential Ground shipping.

CANADA shipping address:

UK and EU shipping address:

Why do we ship from multiple distribution centers?

We ship your order via the most convenient route, based on the location of the Ship To address.